Acceptable Use Policy

Scope

This Acceptable Use Policy ("AUP") governs what you may create, upload, and share using Canvane (the "Service"). It applies to every prompt you submit and every video the Service generates for you, whether you are on a free or paid plan.

This AUP forms part of our Terms of Service. If you breach it, we may restrict or terminate your access as described under Enforcement below.

Prohibited content

You may not use the Service to generate, attempt to generate, upload, store, or distribute any of the following.

Sexual and adult content

• Sexually explicit, pornographic, nude, semi-nude, or sexually suggestive content of any kind
• Content marketed or described as "NSFW", "18+", "uncensored", or "unfiltered"
• Any sexual content involving minors, or any depiction of a minor in a sexual or suggestive context. This is prohibited absolutely, without exception, and we report it to the relevant authorities.
• Fetish, sexualised violence, or non-consensual sexual imagery

Real people and likeness

• Face-swap, deepfake, or face-manipulation content of any kind
• Content depicting a real, identifiable person without their consent
• Content that impersonates a real person, or that places a real person in a situation, statement, or act that did not occur
• Content depicting public figures in a way that could be mistaken for genuine footage, including fabricated political or newsworthy events

Illegal and harmful content

• Content that violates any applicable law or regulation
• Content depicting or promoting terrorism, violent extremism, or mass violence
• Instructions or depictions facilitating weapons manufacture, drug synthesis, or other serious criminal activity
• Content depicting graphic, gratuitous, or realistic violence, gore, or cruelty
• Content depicting or promoting self-harm, suicide, or eating disorders
• Content depicting cruelty to animals

Hateful and abusive content

• Content that attacks, demeans, or promotes hatred against a person or group on the basis of race, ethnicity, national origin, religion, disability, age, sex, gender identity, or sexual orientation
• Content that harasses, bullies, threatens, intimidates, or is intended to humiliate a specific person
• Content promoting hateful ideologies or the symbols associated with them

Deception and fraud

• Content intended to deceive, defraud, or mislead, including scams and phishing
• Fabricated news footage, fake emergency broadcasts, or content designed to cause public panic
• Content misrepresenting the Service's output as authentic camera footage in a context where authenticity is material, such as journalism or legal evidence
• Fake endorsements, testimonials, or advertising claims

Intellectual property

• Content that infringes another party's copyright, trademark, or other intellectual property rights
• Content that reproduces protected characters, logos, or brands in a way likely to cause confusion or imply an endorsement that does not exist
• Prompts designed to reproduce a specific living artist's distinctive style in order to pass the output off as their work

Prohibited conduct

Beyond the content itself, you may not:

• Circumvent, disable, or attempt to defeat any content filter, safety system, rate limit, or usage restriction, including through prompt obfuscation, encoding, or splitting a prohibited request across multiple prompts
• Probe, scan, or test the vulnerability of the Service, or breach any security or authentication measure
• Access the Service through automated means not expressly permitted by us, or resell, sublicense, or redistribute access to it
• Share, sell, or transfer your account or credits to another person
• Interfere with or disrupt the Service, its infrastructure, or other users
• Use the Service to develop a competing model, including by using outputs as training data, except where permitted by applicable law

Automated screening

Every prompt submitted to the Service is screened automatically against this policy before generation begins. Prompts that fail screening are blocked and no video is produced. If screening is unavailable, generation is blocked rather than allowed through.

Screening is automated and imperfect. A prompt passing screening does not mean the resulting output complies with this policy, and it does not transfer responsibility for the output to us. You remain responsible for what you generate and for how you use it.

Your responsibility for outputs

You are responsible for ensuring that your prompts and the resulting videos:

• Comply with this AUP and all applicable laws in your jurisdiction
• Do not infringe the rights of any third party
• Are not presented as authentic footage where doing so would mislead

Where you publish or distribute a video generated with the Service in a context in which viewers could reasonably mistake it for real footage, we strongly recommend disclosing that it is AI-generated. Some jurisdictions require this.

Enforcement

If we determine, at our discretion, that you have breached this policy, we may take any of the following steps, with or without notice:

• Block or refuse to process a prompt
• Remove or restrict access to generated content
• Suspend or terminate your account
• Withhold credits or refuse future service
• Report the matter to law enforcement where the content or conduct warrants it

We may act on a single serious breach without prior warning. Termination for breach of this policy does not entitle you to a refund of any unused credits or subscription period, except where a refund is required by applicable law.

We retain records of blocked prompts and enforcement actions for security, abuse-prevention, and legal-compliance purposes, as described in our Privacy Policy.

Reporting a violation

If you encounter content generated with the Service that breaches this policy, or you believe your likeness or intellectual property has been misused, contact us at support@canvane.com. Include enough detail for us to identify the content. We aim to respond within 3 business days.

Changes to this policy

We may update this AUP as the Service, the underlying models, or the legal landscape change. Material changes will be posted on this page with an updated date. Continued use of the Service after a change constitutes acceptance of the revised policy.

Contact

Questions about this policy: support@canvane.com.